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Don’t Mess with Basic Functionality, pt. 2
Don’t disable right-click. There are ways to capture content from your website if that is the visitor’s wish. Disabling the basic functionality of right-clicking risks making the user frustrated, leading to: a) the user leaving your website or, b) making the user annoyed enough to find a way to circumvent the blocked right-click. There are…
For Your Health?
Walgreens replaced some fridge doors with screens. And some shoppers absolutely hate it Aside from the fact that there is no problem on the shoppers’ part that this is solving, there are a lot of issues from a usability perspective when replacing clear glass cooler doors with screens. Digital Harm Firstly, it’s worth noting that…
Don’t Mess with Basic Functionality, pt. 1
Any functionality that disables or subverts the browser’s Back button is a net negative for a website. At best, it creates friction between you and the user when something simple doesn’t work the way that it should. At worst, it angers the user, discouraging them from buying from or consuming content on your site. If…
Common-Sense Marketing
I can understand websites that invite you to “Buy Again”, but I recommend using common-sense when deciding what to include. A customer buying a toilet seat or a refrigerator probably will not need another one, especially in a short time period (with the possible exception of some business account holders).
Packaging I Love
I would like to give a shoutout to Apple (not a sponsor) for packaging their devices in such a way that they are a pleasure to open. No struggling, no scrambling for scissors, box knives, or utility cutters. Even returning items to the box is straightforward. Simple, elegant, and considerate towards folks with hand pain…
Remember Mobile Users!
I do a good bit of web surfing via my tablet, and it’s always frustrating when a site just. doesn’t. work. Recently, I tried to log in to a technical recruiting site (who should really know better) and was unable to do so. In fact, pressing the “Log In” button rendered the entire site useless….
